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How to choose a shipping company for your online store in Jordan and the Gulf

4 min read

Your courier is part of your customer's experience. Late or lost deliveries hurt more than a high price.

The key questions

Before signing with any courier, ask:

  • Delivery fees per area or city?
  • Delivery time?
  • When are cash-on-delivery payouts made?
  • Fees for returned or refused orders?
  • Is there order tracking?

Test before committing

Send a few test orders and ask customers about their experience before choosing one company.

Organize your orders

Confirming orders on WhatsApp before shipping and updating their status cut refused orders. See the Matjari order management and cash on delivery pages.

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