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Order management

Order management and order tracking for your store

Every order appears in your dashboard with its products, address, payment method and status. Track orders from receipt to delivery instead of searching through messages.

Order your store nowFrom 50 JOD per year
  • One clear order list
  • Status per order: new, preparing, shipped, delivered
  • Confirm orders with customers on WhatsApp
  • Address and payment details in one place

Why order management matters

As sales grow, orders get lost between Instagram, WhatsApp and calls. Your store gathers them in one list so nothing is forgotten.

Tracking orders step by step

Update the status as you prepare and ship, and keep in touch with the customer on WhatsApp until delivery.

  • Confirming before shipping reduces refused orders
  • Spot late orders quickly
  • History of each customer's orders

Real stores we built

Nova On — store by Matjari
Nova On
Burgery — store by Matjari
Burgery
Mr Solars — store by Matjari
Mr Solars
See more online store examples ←

Frequently asked questions

Can customers track their order?

You can send status updates on WhatsApp, plus the courier's tracking number when available.

Do orders reach me on WhatsApp?

Yes, the store can be connected to WhatsApp.

Can I manage orders from my phone?

Yes, the dashboard works on phones.

Fast reply

Organize your orders today

Tell us roughly how many orders you get and we'll set up the right store.

We usually reply within an hour during working hours (Sun–Thu)

What store do you need?

3 quick taps and we suggest the right package.

What's your business?

Fast reply · Send your store idea now